Troubleshooting Single Sign-On (SSO)
Under some circumstances, the provided SSO configuration may not work as expected.
To diagnose problems, change the logging level of both PROLIN Power Server and PROLIN Smart Client to DEBUG.
This will produce detailed information in the log files.
Common Errors and Solutions
| Message Information | Possible Cause / Solution |
|---|---|
| A call to SSPI failed, see inner exception. | - PROLIN Power Server is not running under the Local System account. - The Service Principal Name (SPN) on the target machine does not exist. |