Use Mail Merge in Report Elements
Use Mail Merge in Report Elements
The mail merge feature lets you mix static text with dynamic content from your data source inside a single control. This is useful for:
- Adding prefixes/suffixes to data values
- Concatenating multiple fields into one control
- Creating templated text blocks using report data
Supported Controls for Mail Merge
Mail merge is supported in the following report controls:
- Bar Code
- Check Box
- Label
- Rich Text
- Table Cell
- Zip Code
How to Use Mail Merge
To embed dynamic content:
- Use the control’s in-place editor.
- Type your static text.
- Insert data field names using square brackets.
Example
‘Dear’+[Caller].[Name]+‘, we have solved your service call with ID:’+[ID]+’ with closure code ’+[Closure code]
This would result in:
Dear Doe, Jane, we have solved your service call with ID: 24 with closure code Solved

Mail merge provides a simple and flexible way to personalize and enhance the presentation of dynamic report content.