Mapping Service Desk Functions

Some administration functions in the PROLIN Administration module are located in different groups than in Service Desk.
The table below maps current admin functions from Service Desk (SD) to their corresponding location in the PROLIN Admin Client.

SD Function	Admin Group	Section
Analyzed data	Reporting	Data Analysis
Business logic – Actions – Overview actions	Business logic	Actions
Business logic – Actions – Smart actions	Business logic	Actions
Business logic – Application	General	Application Settings
Business logic – Scheduled Tasks	Business logic	Scheduled Tasks
Business logic – Database rules	Business logic	Rules
Business logic – UI rules	Business logic	Rules
Data – Copy Fields	Data	Copy Fields
Data – Custom Fields	Data	Custom Fields
Data – Calculated Fields	Data	Calculated Fields
Data – Custom Code	Data	Codes
Data – Codes	Data	Codes
Data – Templates	Data	Templates
Data – Checklist - General Checklist	Data	Check Lists
Data – Checklist - Service Checklist	Data	Check Lists
Data – Checklist - Classification Checklist	Data	Check Lists
Presentation – Forms	Presentation	Forms
Presentation – Views	Presentation	Views
Presentation - Search	Presentation	Search Policy
Security – Access – Applications Account	Security	Accounts
Security – Access – Role	Security	Roles
Security – Audit – Audit rules	General	Application Settings → Security → Auditing
Security – Audit – Logged on users	Security	Active Sessions
Security – Audit – Active Application Servers	Security	Active Servers
Security – Enhanced Auditing – Audit Log	Security	Audit Log
Security – Enhanced Auditing – Configuration	General	Application Settings → Security → Auditing
Security – Prevention – Required fields	Business logic	Required Fields
System panel – General Settings	General	Application Settings
System panel – Password settings	General	Application Settings
System panel – Regional	General	Application Settings