Example Reports

Some example reports are distributed with PROLIN Smart Client.
You can find them in the following folder:

c:[Smart Client installation folder]\Example Reports

Available Example Reports

Service Call Reports

Name Parameters Content
Service call detail Service call ID Shows a single record overview of a set of service call attributes.
Service call master-detail Service call ID Shows per master service call the history lines and work orders linked to it.
Service call totals Date created from
Date created to		 Shows a count of service calls for the selected date range per status, priority, and assigned workgroup.
Service call chart Date created from
Date created to		 Shows a pie chart of service calls by category and bar charts grouped by status showing counts per priority.

Person Reports

Name Parameters Content
User - CI - CI Child User searchcode Shows an overview of the Configuration Items (CIs) and their children per user.
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