Installing PROLIN Power Server

If you are upgrading from version 10.5.1 to PROLIN Power Server 2016 or later, you must:

Installation Steps

To install PROLIN Power Server, follow these steps:

  1. Open your internet browser.
  2. Navigate to the installation website or enter the URL (e.g., http://support.prolin.com) in the address bar.
  3. On the website, enter your username and password, then click Enter.
  4. On the Welcome page, click Download PROLIN Power Server installation files to download the MSI package.
  5. Locate the downloaded MSI installer, double-click it to launch, and click Next on the welcome screen.

The welcome screen
  1. Read the License Agreement. If you agree, check the box I Accept the terms of this License Agreement, then ’click Next.

The License Agreement
  1. Choose the destination folder for the installation files. If correct, click Next.

Select the install location
  1. Provide the location of the Service Desk server and the corresponding Service Desk service pack number.

Configuring the Service Desk server settings
  1. Once ready, click Install to begin installation.

Installing Power Server

The post installation process
  1. After the files are installed, you must run the post-installation process:
    • Click the Start button to begin
    • The process may take several minutes
    • When complete, a message will indicate whether the setup was successful
    • Click OK to continue

The message indicating a successful setup
  1. After installation, you will be prompted to launch the Power Server Management Console.

Starting the Management Console

You can also start PROLIN Power Server from the Start Menu:
Start → PROLIN Inc → Power Server

Starting the Management Console from the Start Menu

Recommendation: After installation, refer to the Getting Started chapter in the
PROLIN Power Server Operations Manual for next steps.

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